Shipping & Returns

Shipping & Return Policy
Effective Date: May 1, 2025

Welcome to Bphace LLC. We are committed to delivering your products with care and providing a smooth shopping experience. Please read our shipping and return policy below.

Shipping Policy

Processing Time:
Orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Methods & Delivery Time:

Standard Shipping (3–7 business days)
Expedited Shipping (1–3 business days)
Shipping times are estimates and may vary based on location and carrier delays.

Shipping Costs:
Shipping fees are calculated at checkout based on your location and chosen delivery speed. Free shipping may be offered on select orders or promotions.

Order Tracking:
You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Locations:

Currently, we ship within the United States. For international orders, please contact us directly at info@Bphace.com.

Return & Exchange Policy

We want you to love your purchase. If you’re not satisfied, we’re here to help.

Return Window:
You may return eligible items within 14 days of delivery.

Eligibility:

Item must be unused, in its original condition and packaging.
Proof of purchase or receipt is required.
Digital or customized products (e.g., personalized art or downloads) are final sale and not eligible for return.

Return Process:

Email us at info@Bphace.com with your order number and reason for return.
Once approved, you’ll receive instructions and a return shipping address.
Customers are responsible for return shipping costs unless the item arrived damaged or in error.

Refunds:
Once we receive and inspect your return, we will notify you of the refund approval. If approved, a refund will be issued to your original payment method within 5–10 business days.

Exchanges:
To exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Incorrect Items:
If you receive a damaged or incorrect item, contact us within 7 days of delivery. We’ll work quickly to make it right.

Our return & exchange policy is designed to make your shopping experience with bphace.com as smooth as possible. If you're not completely satisfied with your purchase, we offer a straightforward refund or exchange process. Your satisfaction is our priority. We want you to shop with confidence knowing that we've got you covered. If you have any questions about our return & exchange policy, don't hesitate to contact us.

At bphace.com, we take pride in our shipping policy. We ensure that your orders are carefully packaged and shipped promptly. Our shipping costs are transparent, and we aim to provide the best service to our customers.

We believe in keeping things simple and transparent. If you have any questions about our shipping methods or packaging, feel free to reach out to our customer support team.